Welcome to STXXIN (stxxin.com). We value your privacy and information security and are committed to protecting your personal information. This policy explains how we collect, use, store and protect your personal information, as well as your related rights.
1. Information we collect
When you visit our website, register an account, place an order or contact us, we may collect the following information:
Personal information: including your name, email address (service@stxxin.com), phone number (18882546532), shipping address and billing information.
Payment information: When you purchase a product, we will collect information related to the payment method (such as credit card, PayPal, etc.), but will not store your complete payment information. All payment transactions are processed through a secure third-party payment platform.
Device information: including IP address, browser type, operating system and access logs to optimize user experience and ensure security.
Cookies and tracking technology: We may use Cookies to enhance website functionality and conduct data analysis. You can manage or disable Cookies at any time through browser settings.
2. How we use your information
The information we collect will be used for the following purposes:
Order processing and delivery: Ensure that your order is processed correctly and delivered on time.
Customer service: Answer your questions, handle complaints and provide support.
Website optimization and security: Improve website user experience and prevent fraud and unauthorized access.
Marketing (optional): With your consent, we may send you promotional information, product recommendations and special event notifications, and you can unsubscribe at any time.
3. Storage and protection of information
Data storage: Your personal information may be stored on a secure server, and we take strict security measures to protect the data from unauthorized access, disclosure or tampering.
Encryption technology: We use SSL encryption technology to ensure that data remains secure during transmission.
Access control: Only authorized employees can access your personal information, and they must comply with strict privacy agreements.
4. Information sharing and third-party services
We will not sell or rent your personal information, and will only share it in the following circumstances:
Order fulfillment: In order to complete an order, we may need to provide necessary order information to logistics companies, payment service providers or other partners.
Legal requirements: We may provide relevant information when required by law or when a government agency makes a legitimate request.
Business transfer: If we merge, acquire or transfer assets, your information may be transferred to the new entity, but it will still be protected by this policy.
5. Your rights
You have the following rights to manage your personal information:
Access and correction: You can contact us at any time to obtain or correct your personal information.
Deletion request: If you want to delete your personal information, you can submit a request to us (but some transaction records required by law may not be deleted).
Reject marketing: If you do not want to receive promotional emails or text messages, you can unsubscribe at any time.
6. Updates to the information protection policy
We may update this policy from time to time to reflect changes in laws, regulations or business needs. The updated policy will be posted on this page with the effective date, please check it regularly.
7. Contact Us
If you have any questions about this policy or your personal information, please contact us through the following methods:
📧 Email: service@stxxin.com
📍 Company address: No. 1599, Pingzhuang West Road, Fengxian District, Shanghai
📞 Customer Service Phone: 18882546532
We are committed to protecting your privacy and information security. Thank you for your trust and support for STXXIN!
