Welcome to STXXIN (stxxin.com)!

If you encounter any problems during the shopping process, or have any questions or suggestions about our products and services, please feel free to contact us. We will wholeheartedly provide you with quality customer service.

1. Contact Information

You can contact us via the following methods:

📧 Customer Service Email: service@stxxin.com

📞 Customer Service Phone: 18882546532

📍 Company Address: No. 1599, Pingzhuang West Road, Fengxian District, Shanghai

2. Customer Service Hours

⏰ Monday to Friday: 9:00 AM – 6:00 PM (Beijing Time)

⏰ Saturday & Sunday: Closed (but you can contact us via email and we will reply as soon as possible on weekdays)

3. Returns and After-Sales Support

If you need to return or exchange goods or after-sales service, please contact us via the customer service email first and provide the following information:

✔ Order number

✔ Name of purchased product

✔ Description of the problem and photos (if applicable)

📦 Return Address: No. 1599, Pingzhuang West Road, Fengxian District, Shanghai

Please make sure that the returned goods are unused and well packaged. We will process your refund or exchange application as soon as possible after receiving the return.

4. Other help

If you need help with logistics inquiries, payment issues, product consultations, etc., please feel free to contact online customer service or send an email to service@stxxin.com, we will respond within 24-48 hours.

Thank you for choosing STXXIN, we look forward to providing you with a better shopping experience! 😊